Average Settlement for Bus Accident claims can vary depending on the specific circumstances, but knowing your rights is an important first step.
Being involved in a bus accident, whether you are a passenger, a pedestrian, or another driver, can be a deeply unsettling experience.
Because buses are large vehicles that carry many people, accidents involving them often result in serious injuries.
If you have been injured, you may be entitled to seek compensation.
We can explain factors that affect settlement amounts and how we can help you pursue a strong and fair claim.
What Counts As A Bus Accident Claim

A bus accident claim is a type of personal injury claim.
It applies when you are injured in an incident involving a bus, and that incident was caused by someone else’s mistake or negligence.
You may be able to claim compensation if a bus driver, another motorist, the bus company or even a public body failed to keep you safe.
Bus-related injuries are more common than people think.
According to the Department for Transport’s road casualty statistics, hundreds of bus and coach passengers are injured in accidents each year.
Many of these incidents could have been prevented with better care or attention.
Here are some of the most common examples of when a bus accident claim may apply:
- You are a passenger on a bus that crashes into another vehicle. If the bus driver or the other driver caused the collision, you may be able to claim.
- You are standing or walking inside the bus and the driver brakes suddenly without warning. If the stop was avoidable or too harsh, and you fall or get injured, you may have a case.
- You are a pedestrian or cyclist hit by a bus. If the driver was not paying attention, did not signal, or failed to give way, the bus company could be held responsible.
- You are getting on or off the bus and suffer an injury. This might happen if the doors close too quickly if the driver moves before you are seated, or if the step is damaged or slippery.
In each of these situations, what matters most is proving that the injury was not your fault.
A successful claim usually depends on showing that someone else failed in their duty of care.
Who Is Responsible For A Bus Accident
Figuring out who is responsible for a bus accident is one of the first steps in making a successful claim.
Every case is different, and responsibility depends on how the accident happened. Sometimes it is one person at fault. Other times, more than one party may share the blame.
The bus driver can be responsible if they were driving carelessly. This might include going too fast, using a mobile phone while driving, or not paying attention to the road.
Even braking too hard without reason or failing to check mirrors can cause injury to passengers or people nearby.
Another driver on the road can also cause a bus accident.
If they pulled out suddenly, stopped without warning, or failed to follow traffic rules, the bus driver may have had to swerve or brake to avoid a crash.
That reaction alone can lead to passengers falling or being thrown forward.
The bus company must keep its vehicles in good working order. If it fails to fix a known fault or skips regular safety checks, it may be held responsible.
The same applies if the company does not train its drivers properly.
For example, if a driver is not shown how to operate safely in traffic or in busy town centres, that is a serious issue.
Local councils are responsible for road maintenance. If a pothole, poor lighting or missing road signs contributed to the crash, the council may be partly to blame.
The Department for Transport has reported that poor road conditions have been a factor in many accidents each year, showing how important proper maintenance is.
In rare situations, the manufacturer of the bus or a specific part might be responsible.
This can happen if there was a design flaw or the brakes failed due to a fault in the system. These claims often require a specialist report to confirm the issue.
Proving who is at fault is not always straightforward.
That is why it helps to work with a legal team that understands how to collect evidence, read through incident reports, and speak to the right experts.
What Factors Affect The Value Of A Bus Accident Claim?
Several elements are taken into account:
1. Severity of injury
The more serious your injury, the higher the compensation. Permanent damage or long-term treatment increases the payout.
2. Loss of earnings
If you’ve had to miss work, you can claim for past and future income loss.
3. Medical costs
This includes physiotherapy, prescriptions, specialist appointments, and any equipment you’ve needed.
4. Travel expenses
You can be compensated for travel to and from medical appointments, especially if you're no longer able to drive.
5. Care and assistance
If someone has helped care for you, such as cooking, dressing, or bathing—you may be able to include these costs.
6. Pain and suffering
Also known as general damages, this is compensation for the physical and emotional distress the accident has caused.
How Long Does A Bus Accident Claim Take

The time it takes to complete a bus accident claim depends on how complicated the case is. Some claims are quick, especially when everything is clear and straightforward.
Others take longer because of delays with evidence, treatment, or disagreements about who is responsible.
For simpler claims where the fault is admitted early and the injury is minor, the process usually takes between three and six months.
These cases often involve short-term medical treatment and clear records, which makes them easier to resolve.
Claims involving more serious injuries or where liability is not immediately accepted can take longer.
In these situations, your solicitor may need to gather more medical evidence, speak to witnesses or wait for full recovery before reaching a settlement.
These cases often take between six months and a year.
Complex claims can take over a year to settle. This usually happens when there are long-term injuries, large financial losses, or more than one party involved.
Expert medical reports, court proceedings, or negotiations with multiple insurers can all add time to the process.
It is always better to make sure your case is handled carefully rather than quickly.
Accepting a settlement too early can lead to problems later, especially if your condition changes or future treatment is needed.
We make sure your case is handled at the right pace, so your compensation reflects what you have truly lost.
How Do I Prove My Injuries After A Bus Accident?
- Go to a doctor or hospital straight away
Even if the injury feels minor, medical treatment is important.
A doctor’s note will show that you were hurt and help connect your injury to the bus accident. These records are often the first thing insurers ask for.
- Keep a diary of your symptoms
Write down how you feel each day. Include pain levels, any discomfort, missed activities, and how your injury affects work or home life. This helps show how your injury impacts you over time, not just on the day of the accident. - Take photos of your injuries and any damage
If you have visible bruising, cuts, or swelling, take clear photos. Also photograph damaged clothing, bags, or anything else affected during the accident.
These images can help support your version of events. - Save your receipts
Hold on to receipts for anything you spend because of the accident. This includes travel costs, prescriptions, medical equipment, or even home adjustments.
These costs can often be included in your compensation claim. - Ask the bus company for the incident report
Most drivers complete a report after an incident. If the company has written records or CCTV footage, these can back up your claim. It is worth asking for them early on. - Put all documents in one place
Keep copies of everything. Store medical letters, receipts, photos and notes together. It makes it easier for your solicitor to build a clear and strong case for compensation.
What Should I Do After A Bus Accident?
Here’s a quick checklist:
- Get medical help
- Report the incident to the bus company or transport authority
- Collect details from witnesses and other passengers
- Take photos of the scene and your injuries
- Keep all receipts and records of medical treatment
- Speak to a solicitor as soon as you’re able
Your Next Steps After a Bus Accident Injury
Being involved in a bus accident can leave you in pain, confused, and unsure of what to do next.
Even if you were a passenger, a pedestrian, or another driver, the impact can affect your health, your work, and your everyday life.
You have the right to seek compensation if someone else’s mistake caused your injury.
The amount you may receive depends on many things. These include how serious your injury is, how much work you have missed, and the care or treatment you need now or in the future.
There is no fixed number for a bus accident settlement, but having the right support can help make sure the amount is fair.
Taking action early can also make a big difference.
That means getting medical care, keeping records, and speaking to a solicitor who understands how these claims work. The process may feel stressful, but you do not have to go through it alone.
If you still have questions about bus accident claims or want to understand your legal options, you can read more on our personal injury page at Kearney Law Group.
It covers the process in more detail and explains how we support people just like you.
